Our Policies

VISIA Consultation

Glo offers a 30-minute complimentary consultation with one of our skin care specialists on the state-of-the-art VISIA facial analysis system. Our goal is to create a customized skin care treatment plan for each of our clients.

First Timers 

If this is your first appointment at glo, please arrive about 15 minutes early so we can complete your skin care history information and treatment consent forms.

Late Arrivals

We understand that life is busy and your schedule can be hectic. If you feel like you may be late for your appointment, please let us know as soon as you can. Depending on your how late you arrive, we may not be able to complete the full treatment. Glo reserves the right to reschedule your appointment if you do run late.

Cancellations

In today’s hustling and bustling society, we know that things come up, and plans can change. Please give us a call as soon as you can if you need to cancel or move your appointment. If you don’t show up for your appointment or fail to notify us, you will be charged $50. We require a 24-hour cancellation notification.

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Product Returns

Our skin care specialists will ensure you have the perfect product for specific for you and your skin type! We do not accept returns for any opened skin care products. For any items that are unopened, we will accept returns within 30 days of purchase for in store credit only in our gloTIQUE.

Payment

glo accepts all major credit cards – American Express, Visa, MasterCard and Discover, and of course cash and check.

All prices are subject to change without notice. All appointment times stated are approximate, and we will always do our best to keep to schedule!

Scheduling

If you would like to schedule an appointment glo Skin Spa, you can either call us at (989) 465-7721 or you can use our online booking platform. Click on the button below to book online. If you don’t have an existing account with us, create one today.

BOOK ONLINE

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We're happy to answer any questions you may have, feel free to call us at
(989) 214-1973